FAQ

Q: Are the busy books safe for baby or young toddlers?

There are some loose parts on each book, adult supervision needed.

Q: How to clean the busy book?

Simply using running tap water and soap if needed.

Q: How to order name customization for busy books?

Simply put on note during checkout

Q: How long will I receive Preorder Items?

Busy Book 1-2 weeks
Wooden toys 2-3 weeks

Q: How if I bought ready stock item together with preorder one?

We will ship all together with preorder items. Rushing? Don’t worry you can message us to ship the ready stock item earlier ( additional shipping fee applied)

Q: Do you ship internationally?

On website, we only have option for shipping within Singapore. For overseas, please DM or email us at thebusytots.sg@gmail.com with the list of items you are keen to purchase and we'll provide you a shipping quote.

Q: Do you accept exchange and returns?

Unfortunately we do not accept exchange. Returns are only accepted if the products are damage during delivery process. Please contact us within 14 days from your order date.